A Story that starts at Summer Cottages on the Lake.
Realty Concierge Group emerged from lessons learned by founders Joel and Kelly Schmidt.
Joel and Kelly first met during their youths when their families would spend the summers at Higgins Lake in northern Michigan. Joel was from Milford and Kelly from Woodridge, Illinois, so it wasn’t until they reconnected in 2008 that something bloomed and they eventually wed.
At the same time, the experience of the real estate market was presenting both of them with challenges. Joel was working for a franchise real estate broker in Brighton, and Kelly as a realtor in Illinois when the mortgage market melted down in 2008.
At that time, Kelly joined Joel in Michigan and the two of them decided it was time for a different kind of real estate company.
They put in long hours learning the new foreclosure and short-sale market, because they wanted to be able to serve all of their clients in the realities of the changing market.. Working through that challenging time between 2007 and 2012 was essential in establishing the solid foundation for where Realty Concierge Group is today.
It was an uphill battle through 2012, but in 2013 the market finally turned around. Many of the clients Joel and Kelly had advised during these trying years were now looking to make moves, and the company was in the perfect position. Joel, Kelly, and their growing team handled everything from home evaluations to updates on clients’ equity positions, as well as advising them on timing and whether to sell or wait.
Based on these successes, Joel and Kelly formally established Realty Concierge Group in early 2015. They further developed systems and infrastructure so they could function as a full-service team brokerage – not a standard real estate office where the agents compete with each other, but a true team in which everyone works together for the benefit of the clients.
Today, RCG’s office in downtown Brighton is warm and inviting. Everyone from clients to agents to staff feel right at home – and so will you! Come see us, grab a coffee and let’s do some great work together!
What Makes Us Different
PRIORITIZE
We know how to prioritize, delegate, and use our specialized processes to your advantage. Even though there are leads to follow up on, title issues to correct, paperwork to do, and mortgage companies to follow up with, we have a stellar Support Staff who handle these details seamlessly, which saves you time and ensures deadlines are met.
COMMUNICATE
We keep our communication lines open and inviting. After all, Concierge is our middle name! Clients of RCG receive the same responsive, caring, competent, informative, and professional engagement from the very first conversation all the way to the closing table. Our goal is for clients to always feel we understand their unique situation and can handle whatever challenges may arise.
PERFORM
We are sales people, but we put people before sales. You won’t find slick or shady sales techniques in our office! Instead, we achieve top performance by following through on our promises to you and staying true to our core values of honesty and integrity.
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Meet Our Team
Joel Schmidt - Broker / Listing Agent
810-229-8150 / Joel@ProRCG.com
A lot has changed since 1995 when I got into the real estate industry. There was no Google, YouTube, or Zillow—fax machines were totally in, and AOL, dial-up Internet, and email had just started! In the industry, I noticed that poor service, poor communication, and lack of trust were major pain points. If we found a way to solve these problems, the customer experience would be amazing. This is where Realty Concierge Group steps in.
Our passion is creating amazing concierge experiences with everyone we encounter while ensuring consistent, well-thought-out communication. Of course, if we manage these two things well, the trust will follow!
Kelly Schmidt - CEO / Buyer Specialist
810-522-7512 / Kelly@ProRCG.com
In 2008, I would have never thought my life would change as drastically as it did, but meeting my husband Joel up at Higgins Lake was an event I never believed possible. From the minute we met, I knew there was no way I could live another day without him! The icing on the cake was the fact that he and I were both Realtors and that was our love and passion!
Since then we have done amazing things together in this field, but one of the most amazing pieces is the way we align with our beliefs of how to treat our clients. I absolutely love helping our clients and seeing the joy in their eyes when they sell their home or when they are signing their closing documents to own a home! We provide a concierge approach to everyone we come in contact with by handling all of the details seamlessly.
Opening our brokerage in 2015 was a dream come true as we built a place where the community can come together, relax, and just be able to be themselves while working on their real estate needs. It can be a very stressful time, so our “un-sterile” environment helps take some of that stress off.
Christine Faulkner - Administrative Assistant / Closing Department / Office Manager
810-844-1994 / Chris@ProRCG.com
I have been with Realty Concierge Group since October 2013 as an Administrative Assistant to the Listing Department, Team Agents, and Closing Department. My main focus is taking care of our clients to ensure they have a smooth and stress-free experience when buying and/or selling a home! Being part of Realty Concierge Group is like being part of a family. A family who has your best interest in mind, always has your back, and will never let you down. Who wouldn't want an amazing extended family?
Megan Benny - Administrative Assistant / Listing Department
248-821-3645 / Megan@ProRCG.com
I joined Realty Concierge Group in 2019 as the listing coordinator and hiring manager. I love working with our clients to make the selling process as stress-free and informative as possible. Our team is a great group of down-to-earth individuals who have a passion for what they do; especially helping our clients through the very important process of buying or selling. I love being a part of this team and watching it grow as we bring new team members onboard to serve our community! If you are looking to buy or sell, or join our team as a real estate professional; I highly recommend you start here!
Jehiquita Yharbrough - Real Estate Specialist
313-316-1270 / Jehiquita@ProRCG.com
Hi, my name is Jehiquita! I'm coming to Realty Concierge Group after more than 15 years in the hospitality business. Being chosen to be apart of such a warm and caring group of people at RCG is not only an honor but a privilege. As a Veteran wife and mother of three, I've spent most of my life catering to the needs of others and enjoyed every minute of it. My favorite part of serving others has always been the ability to create a one of a kind experience with each interaction. As a Buyer's Specialist here at RCG, I look forward to having that same opportunity with you!
Ashley Bosco - Real Estate Specialist
989-450-8578 / Ashley@ProRCG.com
Hi I’m Ashley Bosco. I have been part of the Brighton community for more than 10 years and absolutely love it. Myself along with my family have seen so much growth and development within the community. This is a place I am proud to be a part of and look forward to the years to come. I am a mother of 3 who enjoys watching and cheering them on at all their activities… I am transitioning from the automotive industry where I was an engineer for 20 years. Real estate has been a huge change, but I am so lucky to be able to finally fulfill my dream. Helping and interacting with others is something I love to do and take great pride in, I can’t wait to see what the future holds. I chose Realty Concierge Group because we are a team and family first. You will never lose out on a deal because someone is always available to help. Our commission is 4.5%, we have an appraisal booster method so you don’t leave money on the table and our communication throughout the home buying or selling process is extraordinary. This is why I’m so excited to be part of this team. Stop in for coffee and sit by the fire or a drink at the bar. I would love to chat.
Ali Walker - Real Estate Specialist
734-904-5528 / Ali@ProRCG.com
Real Estate has been whispering in my ear for several years and this year, it became a shout! I'm listening to the call to enter an industry where I can love and serve others as they realize their dreams. Buying a home is personal & exciting - one of my goals is to help make it as smooth and fun as possible! When we team up, I promise to be clear and concise, warm and positive.
Outside of this incredible work, I'm a mother of two, a yoga instructor and a Howell resident for nearly 16 years! I love this area for it's charm and kind, community feel. I'll happily help you find the perfect home anywhere in Michigan, though. If we haven't already met, I cannot wait for that opportunity to learn about you, your family and the home of your dreams.
Mark Reckling - Real Estate Specialist
517-256-8274 / Mark@ProRCG.com
Hi! My name is Mark Reckling and I am real estate specialist with over 20 years of experience in law enforcement. I am excited to bring my expertise and knowledge to the world of real estate and help you achieve your real estate goals.
I have been living and working in Livingston, Ingham, and Oakland Counties for the past 20 years, and know the area inside and out. Whether you're looking to buy, sell, or invest in real estate, I can provide you with the guidance and support you need to make informed decisions. I am excited to work with you and help you achieve your real estate dreams. Contact me today to get started!
We’re Realty Concierge Group and we are a unique Real Estate Brokerage. Our team members work together towards our clients’ goals, each team member utilizing their unique skills to meet client needs and expectations. Our Buyer and Listing Specialists create relationships based on trust by listening and then delivering on clients’ needs, and our Client Care Department moves files seamlessly from contract to close with top-notch communication. We provide a Disney-like experience to everyone we interact with and have fun doing it!